11Sight

11Sight offers AI voice agents for customer-facing conversations, with its current site emphasizing automotive service and dealership workflows. Its Service Agent can answer incoming calls, book service appointments, check an appointment's status, and help with rescheduling or cancellation. The Frontdesk Agent handles routine questions such as business hours and location, takes messages, and routes callers to a person or department when needed. For sales inquiries, the Sales Agent talks with website visitors about available inventory, suggests alternatives, and forwards qualified conversations to staff along with chat context. An Outbound Agent is described for appointment reminders, recall notices, and upcoming service alerts. The site also describes an AI-enhanced call center and a service agent that integrates with a call center platform, allowing staff to receive conversations transferred from an agent. A visitor can try a live voice demonstration from the official site. These different agent roles address incoming service requests, sales questions, and proactive follow-up rather than presenting a single general chat box. Teams evaluating the product can compare those roles with the call types and handoff processes they already use. The official site directs visitors to contact the company for pricing details.