Customer support

Chathero

  • ✓ Website checked Sep 25, 2026

Business messaging agents with annual plan commitments and separate channel costs.

CategoryCustomer support Pricing modelFree trial Recorded websitechathero.ai

Tool Information

Chathero is a business messaging and AI-agent service operated by Chathero GmbH according to its terms and imprint. Its pages describe a shared knowledge base, agents assigned to different business roles, channel connections and an inbox for managing conversations. The terms address business customers rather than consumers. The public registration page offered Google, Microsoft and email sign-up with a trial; no account, channel connection or message was created during this review.

The reviewed annual pricing view lists Essential at EUR one thousand nine hundred eighty per year, shown as a EUR 165 monthly equivalent, and Professional at EUR five thousand two hundred eighty per year, shown as EUR 440 per month. These are annual charges, not verified monthly subscriptions. Essential includes one agent, two users, one thousand monthly messages and two million knowledge characters. Professional lists two agents, five users, five thousand messages and five million characters. Enterprise is quoted separately.

Additional channels, users, credits and knowledge capacity have separate listed charges; onboarding is also priced per agent. The terms describe fees excluding tax and possible channel-provider costs. They specify a default twelve-month initial term unless otherwise agreed, with written termination allowed within the first thirty days and monthly renewal after the initial term if no timely notice is given. The trial itself ends without an upgrade, and does not require cancellation under the reviewed terms. A fourteen-day trial does not by itself establish that a paid contract can be ended without remaining obligations.

Chathero may suit a business coordinating agents and conversations across customer-contact channels. Compare the annual commitment, actual channel entitlement and usage allowance before buying. Obtain required permissions for customer data and marketing messages, including channel-specific template rules. Provider privacy and security wording is not an independent certification, and no response-quality or sales improvement was tested here.

Based on the official website (/, /nutzungsbedingungen, /preise, /impressum), reviewed by an editor.

Capabilities

What you can do

Shared business knowledge base

Role-oriented AI agents

Listed inbox and messaging channels

Plan-specific message, user and knowledge allowances

Put it to work

Ideas for your first session

  1. Coordinating business customer conversations
  2. Comparing annual contracts and channel add-ons
  3. Planning permitted messaging and human review

Example tasks to explore. Results depend on your input and the features available to your account.

Pricing

Reviewed annual view: Essential EUR one thousand nine hundred eighty per year (EUR 165 monthly equivalent), Professional EUR five thousand two hundred eighty per year (EUR 440 equivalent); taxes, add-ons and possible channel costs are separate. Enterprise is custom. A public 14-day trial is advertised. Default contractual term is 12 months unless otherwise agreed; monthly billing amount was not verified. · Source checked · Source ↗

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About this listing

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