Resolve247

Resolve247 is an AI customer support product from Resolve247 Ltd with two parts. AIChatbot is a chat widget for a company's website that answers customer questions around the clock in many languages using the company's own content, links to its sources and hands the conversation to a human when it is unsure. ResponseAssistant works inside the support team's existing inbox, pre-drafting replies in the team's tone, editing on command and learning from previous answers, with a person reviewing before anything is sent. Both connect to common help desk, mailbox and data tools and can retrain automatically on a schedule.

Resolve247 is aimed at small businesses, e-commerce shops, SaaS companies, hotels and real estate teams with lean support staff. The vendor promotes an anti-hallucination guarantee, but answers should still be monitored, especially for policy or billing questions. Nothing was tested for this listing.

In the monthly view, Starter costs $35 with 2,000 AI messages a month, Core $55 with 4,000, Pro $125 with 10,000 and Scale $235 with 20,000, while Enterprise starts at $499. Every plan has a 30 day free trial without a credit card, annual billing gives two months free, and extra seats, chatbots or messages are sold as add-ons.