Siedesk

Siedesk is a web tool for building knowledge bases, FAQ pages and help centers for customers and internal teams. Articles are written in an editor with GPT-assisted writing, and readers find answers through a search function. Help centers can be styled with a company's colors and logo and published on a custom domain, with a free subdomain and a free SSL certificate also available. Statistics show the searches customers run, the number of views for each article and likes and dislikes, which helps teams revise weak articles. The site is available in French and English.

Siedesk suits small companies and support teams that want a simple help center without a larger helpdesk suite. AI-assisted articles should be checked for accuracy before they are published to customers. Nothing was tested for this listing, and the terms of use are brief and do not name the company behind the service.

The pricing page lists Starter at $9.99 per month with one internal and one public workspace and one team member, Business at $24.99 per month with five team members, and Serial at $99.99 per month with twenty team members. Annual billing saves 20%. The privacy policy mentions a 7-day trial at sign-up.