AutoChat

AutoChat is a WhatsApp automation and team workspace from AutoChat LLP, with an India-focused website and local plan information. Its described workflow starts with a customer enquiry, collects lead context, assigns a team owner and allows the conversation to continue with a human. The shared inbox and CRM features bring assignment, notes and customer history together, while chatbot flows handle recurring questions and initial qualification. Campaign tools use templates and segmentation, with replies routed back to the team. For commerce, AutoChat describes product questions, catalog conversations, payment-link handoff and order follow-up. Its coexistence offering aims to add automation around existing WhatsApp use, but number readiness and the onboarding path should be confirmed for the intended account. A useful evaluation is to map one enquiry from arrival to resolution, including who takes over when automation cannot answer and which integration actually supplies the next action. Platform allowances and Meta messaging fees are separate, so compare both when evaluating cost. Our review examined public product and onboarding descriptions; it did not create an account, connect a phone number, send a campaign or verify an integration. Public signup and demo routes are available for that evaluation.