Chatbase

Chatbase is a hosted platform from Chatbase Inc. for building customer-facing AI agents. Its advertised workflow connects information sources, defines instructions and guardrails, tests customer scenarios and deploys to supported channels. Procedures can invoke actions, widgets present interactive responses, and a helpdesk supports human escalation. The public registration entry was inspected without creating an account or connecting customer systems.

Plan selection depends on the workflow. The monthly view lists Free with 50 message credits and one member, Hobby at $40 with 700 credits and two members, Standard at $150 with four thousand credits and three members, and Pro at $500 with fifteen thousand credits and five members. Helpdesk, voice, telephony and API access are listed from Standard. Enterprise requires a sales discussion. Annual billing and trial conditions need separate comparison; no trial was started.

Credits represent model requests whose cost depends on the selected model. Actions can require several requests for one answer, so credits do not equal completed conversations. Optional recharge costs $40 per thousand credits, extra agents $25 per month, and branding removal $99 per month. Free agents may be deleted after fourteen days of inactivity.

Evaluate representative questions, source permissions and human handoff rules before deployment. Check action permissions before enabling account changes or access to customer records. The terms place responsibility for submitted content and permissions on the customer and generally make fees noncancellable except where express contractual rights apply. Public security and healthcare-related badges were not independently assessed. Confirm the agreement, data handling and plan eligibility for sensitive information. Support accuracy, security outcomes and return on investment were not tested.