Customer engagement
Chaterimo
- ✓ Website checked Sep 25, 2026
Website support agents with different quotas for customer-supplied and managed model accounts.
Tool Information
Chaterimo supplies a website support and sales chatbot. Its public pages describe building a knowledge base from website content, documents and product feeds, configuring agent instructions, embedding a widget and creating tickets when human attention is needed. E-commerce integrations can supply product and order information. The terms and data-processing agreement name David Langr as the provider. The reviewed signup page requested account and organisation details; no registration or store connection was completed.
Pricing depends on who supplies the model API account. With a customer's own keys, the displayed monthly fees are Growth $9, Evolve $19, Advanced $24 and Masterful $34, with separate model-provider usage charges. That table's unlimited message label does not remove upstream API costs. In the provider-managed view, the corresponding fees are $20, $40, $50 and $70, with 1,000, 2,000, 4,000 and 10,000 monthly messages. Storage and widget allowances also vary by tier; enterprise terms are custom.
The pricing page lists a free Learner allowance of 100 monthly messages and 50,000 characters. The terms instead describe eligible trials and say there is no free-forever plan. Confirm the account's current entitlement rather than promising permanent free access. The terms describe automatic renewal and generally exclude partial-period refunds; applicable taxes and external account charges are additional considerations.
Connecting support data requires more than uploading product text. The data-processing agreement assigns customer notice and data-lawfulness responsibilities to the subscriber, restricts special-category data without written consent and describes active-data deletion within thirty days after termination, with backup retention up to ninety days. Check the named sub-processors for the intended integrations; a public agreement alone does not establish compliance or output accuracy.
Based on the official website (/en/, /en/terms-of-service/, /en/pricing/, /en/data-processing-agreement/), reviewed by an editor.
Capabilities
What you can do
Configurable support or sales instructions
Widgets, tickets and listed e-commerce integrations
Separate model-account and managed message pricing
Put it to work
Ideas for your first session
- Comparing software fees with separate model usage costs
- Planning a support knowledge base and human ticket handoff
- Reviewing data retention before connecting customer orders
Example tasks to explore. Results depend on your input and the features available to your account.
Pricing
Own-key monthly fees: Growth $9, Evolve $19, Advanced $24, Masterful $34, plus model usage. Managed monthly fees: $20/$40/$50/$70 with 1,000/2,000/4,000/10,000 messages. Free Learner card conflicts with the terms denying a free-forever plan; confirm entitlement and taxes. · Source checked · Source ↗
Reviews
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About this listing
Task labels reviewed against the current official website.
- Website checked on
- Category
- Customer engagement
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