Customer engagement

Chaterimo

  • ✓ Website checked Sep 25, 2026

Website support agents with different quotas for customer-supplied and managed model accounts.

CategoryCustomer engagement Pricing modelFree trial Recorded websitewww.chaterimo.com

Tool Information

Chaterimo supplies a website support and sales chatbot. Its public pages describe building a knowledge base from website content, documents and product feeds, configuring agent instructions, embedding a widget and creating tickets when human attention is needed. E-commerce integrations can supply product and order information. The terms and data-processing agreement name David Langr as the provider. The reviewed signup page requested account and organisation details; no registration or store connection was completed.

Pricing depends on who supplies the model API account. With a customer's own keys, the displayed monthly fees are Growth $9, Evolve $19, Advanced $24 and Masterful $34, with separate model-provider usage charges. That table's unlimited message label does not remove upstream API costs. In the provider-managed view, the corresponding fees are $20, $40, $50 and $70, with 1,000, 2,000, 4,000 and 10,000 monthly messages. Storage and widget allowances also vary by tier; enterprise terms are custom.

The pricing page lists a free Learner allowance of 100 monthly messages and 50,000 characters. The terms instead describe eligible trials and say there is no free-forever plan. Confirm the account's current entitlement rather than promising permanent free access. The terms describe automatic renewal and generally exclude partial-period refunds; applicable taxes and external account charges are additional considerations.

Connecting support data requires more than uploading product text. The data-processing agreement assigns customer notice and data-lawfulness responsibilities to the subscriber, restricts special-category data without written consent and describes active-data deletion within thirty days after termination, with backup retention up to ninety days. Check the named sub-processors for the intended integrations; a public agreement alone does not establish compliance or output accuracy.

Based on the official website (/en/, /en/terms-of-service/, /en/pricing/, /en/data-processing-agreement/), reviewed by an editor.

Capabilities

What you can do

Knowledge bases from sites, documents and product feeds

Configurable support or sales instructions

Widgets, tickets and listed e-commerce integrations

Separate model-account and managed message pricing

Put it to work

Ideas for your first session

  1. Comparing software fees with separate model usage costs
  2. Planning a support knowledge base and human ticket handoff
  3. Reviewing data retention before connecting customer orders

Example tasks to explore. Results depend on your input and the features available to your account.

Pricing

Own-key monthly fees: Growth $9, Evolve $19, Advanced $24, Masterful $34, plus model usage. Managed monthly fees: $20/$40/$50/$70 with 1,000/2,000/4,000/10,000 messages. Free Learner card conflicts with the terms denying a free-forever plan; confirm entitlement and taxes. · Source checked · Source ↗

Reviews

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About this listing

Task labels reviewed against the current official website.

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Customer engagement

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