ChatFlow App

ChatFlow is a customer-support chatbot service identified as ChatFlow Limited in its terms. Its public pages describe training from approved business knowledge, embedding a website widget and escalating conversations to people. The reviewed signup page offered Google, Microsoft and email registration; the public demo displayed a staged business-information, training and testing workflow. No account was created, no customer information was entered and no AI conversation was tested.

Choose a plan by channel and workload. Solo lists one website chatbot, one user, 1,500 monthly chat sessions and 25 FAQ entries. Essential raises that to three chatbots, three users and 5,000 sessions, with document and website training and WhatsApp. Growth lists five chatbots, five users, 15,000 sessions, larger knowledge limits, cited answers, Messenger and Instagram. Enterprise allowances depend on contract and fair use; its unlimited wording does not establish an unconditional capacity guarantee.

The monthly view displays $14.99 for Solo, $59.99 for Essential and $125.99 for Growth. The dollar currency code was not independently confirmed. The provider advertises a fourteen-day trial without a card; no trial was activated. Annual totals, extra-session charges and enterprise costs should be confirmed for the intended account.

Security badges need careful interpretation. The pricing FAQ expressly says ChatFlow itself is not currently SOC 2, HIPAA or ISO 27001 certified, distinguishing those claims from infrastructure and work in progress. Public performance statistics and automatic-refund examples were not validated. Evaluate answer grounding, the required channel and human escalation with approved test material before handling live support.

The terms provide for advance billing and automatic renewal. Cancellation stops the next renewal; refund requests are evaluated case by case. Do not treat a trial or a promotional refund example as an unconditional refund entitlement.