Customer support

Kommunicate

  • ✓ Website checked Sep 25, 2026

Build AI customer-support agents with knowledge sources, messaging integrations and human handoff.

CategoryCustomer support Pricing modelPaid Recorded websitewww.kommunicate.io

Tool Information

Kommunicate, a product of Intentive Technologies Pvt Ltd., provides AI agents and live-support workflows for businesses. Its public site describes using websites, help documents and FAQs as knowledge sources, deploying agents across web, mobile and messaging channels, and handing conversations to human staff with their context. Chat, email and voice capabilities are advertised, with integrations for support systems and several AI model providers.

The platform is intended for teams handling repetitive customer questions while retaining visibility and escalation paths. Its statements about refusing uncertain answers and transferring complex cases describe the vendor's intended behavior; they are not a guarantee that generated answers will be correct. No bot, knowledge import, model integration or human handoff was tested for this listing.

In the monthly pricing view, Starter is $40 per month with one AI agent, one team member and 250 conversations. Professional is $200 per month with two agents, three team members and 2,000 conversations. Extra seats, agents, conversations and voice usage can add charges. The reviewed pages do not establish an explicit currency code. Annual billing is separate, Enterprise is quote-based, and a thirty-day trial is advertised without a credit card.

Billing frequency should not be confused with contract length. The linked service agreement, dated 2021, describes twelve-month terms and renewals, advance termination notice and no early cancellation or refunds. Confirm the applicable proposal before subscribing.

The privacy policy covers account details, usage information, end-user messages and chat history. Connected bot platforms and service providers may receive data to deliver the service. Review model-provider terms, retention and access settings before importing customer information. Security and automation performance were not independently audited.

Based on the official website (/, /privacy-policy, /pricing/, /terms), reviewed by an editor.

Capabilities

What you can do

AI knowledge-based support agents

Human conversation handoff

Web and mobile integrations

Messaging-channel support

Support analytics and agent assistance

Put it to work

Ideas for your first session

  1. Automating routine support questions
  2. Routing complex cases to staff
  3. Providing multichannel customer assistance

Example tasks to explore. Results depend on your input and the features available to your account.

Pricing

Monthly view: Starter $40/month, Professional $200/month; currency code unverified. Usage/seats/voice add charges. 30-day trial; confirm contract term separately from billing frequency. · Source checked · Source ↗

Reviews

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About this listing

The profile reflects current official product, pricing and privacy evidence; untested claims are qualified.

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Customer support

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