Robofy

Robofy is an AI customer experience platform that deploys agents across a company's website chat, WhatsApp Business and phone. A support agent trained on the company's knowledge base answers questions and redirects to staff when it cannot resolve them, an action agent carries out workflows such as order updates, account changes and cancellations, and further features cover lead capture with routing to a CRM or Google Sheet, a chat inbox, sentiment analysis, API and webhooks and Zapier integration. The company describes itself as a Meta technology partner for the WhatsApp Business API and states ISO 27001 certification.

Robofy is aimed at customer experience teams in businesses and enterprises with high message volumes. Automated actions on orders or accounts should be tested and monitored, and WhatsApp messaging must follow Meta's policies. Nothing was tested for this listing.

In the monthly view, Starter costs $40, Pro $99 and Enterprise $399 per month, with yearly billing about a third cheaper. A 14-day free trial includes two agents and 4,500 one-time credits. Usage is metered in credits, where $1 buys 10,000 credits, an AI message uses about 60 and a voice minute about 600, and paid plans can be topped up with 200,000 credits for $20.