Smartsupp

Smartsupp is a customer messaging platform for online stores. It puts website live chat, WhatsApp, Facebook Messenger and email into a single inbox, where operators see visitor details and conversation history. Chatbot flows and automated messages can greet visitors, capture leads and answer questions outside working hours. Mira AI is an optional shopping assistant that learns a store from its web pages, FAQs and product feed, recommends products, answers common and technical questions in a chosen tone, and hands conversations to a human operator when needed. Higher plans add automation workflows, an AI reply assistant for operators, API and MCP access, reporting and team management.

Smartsupp suits small and mid-sized e-commerce businesses that want chat and basic AI help without a large helpdesk system. AI answers depend on the content it is trained on, so stores should review responses and keep product data current. Nothing was tested for this listing.

The pricing page lists a Free plan at $0 with one operator and 25 conversations per month. Paid plans billed annually are Solo at $17, Plus at $25 and Expert at $83 per month, and Ultimate starts at $280 per month. Mira AI is an add-on from $16, paid plans include a 14-day trial, and prices exclude VAT.